Terms of Use / Exclusion of Liability

Important legal information

Please read the following conditions carefully before continuing. Persons who log on to the mystsnet.com website of the Swiss Travel System AG signify their agreement to the following conditions.

Copyright and trademark rights

The entire content of the mystsnet.com website is copyright protected. All rights are owned by the Swiss Travel System AG or third parties. The elements contained on the mystsnet.com website are freely accessible for browsing purposes only. Duplication of this material, or parts thereof, in any written or electronic form is permitted only with a specific mention of mystsnet.com. Reproduction, transfer, amendment, linking or use of the mystsnet.com website for public or commercial purposes is prohibited without the prior written consent of the Swiss Travel System AG.

The various names and logos appearing on the mystsnet.com site are generally registered and protected trademarks. No part of the mystsnet.com is designed in such a way as to grant a licence or right to utilise a picture, registered mark or logo. Downloading or copying the mystsnet.com website or parts thereof, confers no rights whatsoever in respect of the software or elements of the SwissTravelSystem.com website. The Swiss Travel System AG reserves all rights in respect of all elements of the mystsnet.com website with the exception of rights belonging to third parties.

No warranty

Although the Swiss Travel System AG has taken all possible care to safeguard the reliability of the information contained on the mystsnet.com website at the time of its publication, neither the Swiss Travel System AG nor its contracting partners can give any explicit or implicit assurance or warranty (including to third parties) in respect of the accuracy, reliability or completeness of the information on mystsnet.com. Opinions and other information contained on the mystsnet.com website may be changed at any time without prior notice.

The Swiss Travel System AG accepts no responsibility and gives no guarantee to the effect that the functions on mystsnet.com website will not be interrupted or that the mystsnet.com website or the relevant server is or are free from viruses or other harmful contents.

Limitation of liability

All liability of the Swiss Travel System AG (including liability for negligence) for direct, indirect or secondary damage suffered as a result of access to the elements of the mystsnet.com website or to use of that site or as a consequence of impossibility of access to or use thereof or links to other websites, is hereby declined.

Links to other websites

The mystsnet.com website contains links to websites operated by third parties which might be of interest to you. When activating these links you might leave the mystsnet.com website or summaries of third-party websites may be displayed within the context of the mystsnet.com website. The Swiss Travel System AG has not carried out any checks whatsoever on the websites of third parties accessible via links on the mystsnet.com website and is in no way responsible for their content or effective operation. This applies regardless of whether when activating the link you leave the mystsnet.com website or the display appears within the context of the mystsnet.com website, as well as if in the latter case the information provider of an external website is not immediately obvious. Establishing the link or consulting websites operated by third parties is at the sole risk and peril of the user.

Data protection

The Swiss Travel System AG attaches great importance to data protection. As a visitor to the mystsnet.com website, you decide which personal data you are willing to disclose to us. However, we wish to call your attention to the fact that by visiting our website you automatically provide us with information which enables us to determine how visitors use our website and which information and offers meet with particular interest. If you register personally in our contact form or request information material or other services, we require personal information about you, such as your name and address. To the extent that such services are provided by third parties, we will pass your data on to the service providers concerned; by giving us your particulars, you automatically authorize us to do so. Otherwise we will treat your personal data in confidence and only process it ourselves or release it to third parties in an anonymized form. Data processing by ourselves or by third parties is performed solely for the purpose of giving individual information to our customers – save where it is used to provide services requested by you – and is designed to meet their interests and needs and also used for statistical and marketing purposes for ourselves and for the public transport of Switzerland. Data processing is intended to enable us to design our website and our own service offering to meet the needs of users. However, data processing is also effected, in particular, for market analysis and to ascertain interest in the wide-ranging public transport service offering in Switzerland thereby enabling us to reach conclusions as to the design of this service offering in an appropriate way to satisfy needs and to enable public transport businesses to benefit from this knowledge. Any other use of your personal particulars, in particular their sale to third parties, is expressly excluded. As a registered customer you can ask us to provide information on the content of your customer data held by us. Your data will be deleted once it has served the predefined purpose. Please direct any inquiries regarding data protection to info(at)travelswitzerland.com.

Cookies

Cookies are small data elements which a website may send your browser to give you better support when using database-assisted systems. However, you can set your browser in such a way that it informs you when you receive a cookie or automatically declines to accept it. You can therefore decide for yourself whether or not you wish to accept.

Tracking data

For site optimization and statistics purposes we collect tracking data, which give information about our website users. Such Tracking data, that we collect for Netmetrix and Google Analytics, don’t permit a conclusion on individual users.

Transmission of our e-newsletter and emails

The Swiss Travel System AG sends out partner- and distribution partner- newsletters 4 times a year containing further information about the public transport of Switzerland and current activities of the Swiss Travel System AG. If you register for this service, we wish to call your attention to the fact that the emails are generally transmitted in non-encrypted form with the attendant risk that such data may be intercepted and read by third parties.

Opt Out Policy

You may de-subscribe from the partner- or distribution partner- newsletter at any time. Each newsletter contains a direct link which enables you to de-subscribe easily and automatically.

General

This page was last amended in May 2024. If you have any questions or remarks about our legal indications or data protection, please contact us at [email protected]

Netiquette

We do not want to see any infringing, offensive or unlawful statements and discussions in our timeline. If user, our company or any third parties are defamed, we reserve the right to delete these posts without comment, because they do not comply with netiquette.

Swiss Travel System Excellence E‑Learning.

Welcome aboard! The Swiss Travel System Excellence E-Learning is the e-learning platform for future Swiss public transport experts. Heidi and Peter take trade specialists on a virtual learning journey through Swiss public transport. In the process, agents can broaden their knowledge in an entertaining way and acquire essential public transport know-how to support their clients professionally and competently.

More information

Sign up for our Trade Newsletter

Our regular newsletter for the travel trade industry contains the latest sales and product updates regarding Swiss Travel System. Sign up and receive our newsletter four times a year.